Add us to your address book

Don’t miss out on the latest news from Equifax

As a subscriber of Equifax emails you should add us to your email address book – this will ensure you continue to receive communications from us.

Modern email programs use filters to block unsolicited emails – but this can also lead to them blocking legitimate emails by mistake. You can avoid this by adding our email address (equifaxuk@equifax-mail.com) to your address book. This acts as a ‘white-list’ and tells the filter software that you wish to accept emails from us.

Here are instructions for some email clients. If yours isn’t listed, try looking at your program’s help browser for assistance.

Outlook and Outlook Express:

Open your Equifax email
Right-click on the sender’s email address in the From field
Select ‘Add to Contacts’ from the menu

Hotmail:

Open your Equifax email
Select the ‘Save Address’ button above the message header

Yahoo Mail (beta):

Open your Equifax email
Select the ‘Add Sender to Contacts’ icon (an address card with plus sign) which is to the right of the sender’s address details

AOL

Open your Equifax email
Select ‘Add Address’ on the right-hand side of the screen

Mozilla Thunderbird

Open your Equifax email
Right-click on the sender’s email address in the From field
Select ‘Add to Address Book’ from menu

Wanadoo / Orange

Open your Equifax email
Select ‘Save Addresses’ which is to the right of the message header
A pop-up box will appear – tick the box next to our email address (equifaxuk@equifax-mail.com) and click OK