GET THE FACTS FROM EQUIFAX
Consumers benefit from credit advice and information at
www.equifax.co.uk
Many people are unsure about what information is held on their credit file and what it all means. Now many of the answers are online. Equifax, a leading information provider, has significantly enhanced its website - www.equifax.co.uk - to provide a convenient, easy to use and most importantly, easy to understand information source. Now consumers can better understand their credit file and find the answers to questions at the touch of a button and at a time to suit them.
“Since the launch of our online credit file ordering service, we have seen more than 200,000 people make the most of the Internet to order their Credit File”, confirmed Michael Shannon, Managing Director, Equifax Europe. “Indeed, the use of the Internet for ordering credit files has grown by more than 40 percent in the last 6 months alone, reinforcing the importance of this channel as a source of information and support.”
Consumers may be unsure what steps to take if they have been refused credit. Now their first step can be to log onto www.equifax.co.uk to order a copy of their credit file online. They can learn the importance of being registered on the Electoral Roll and find out what to do if they experience the fraudulent use of their identity. The website includes Frequently Asked Questions covering everything from where to apply for their credit file, to what to do if they don’t have a credit history. There are also advice pages with comprehensive information for students, non-UK citizens and topical subjects including identity theft and credit refusal.
“The Equifax Credit File Advice Centre receives hundreds of calls every day from consumers asking for advice about their Credit File”, continued Michael Shannon. “In response to this demand, we have enhanced our website to provide consumers with an even more comprehensive source of advice.
“Through our website, we offer everyone easy, convenient and instant access to advice and guidance about their credit file 24 hours a day. Not only can consumers request their credit file online, they can also find the answers to many questions and access our list of useful contacts, designed to help them stay in control of their credit files.”
Consumers can request a copy of their credit file to learn about the information held on them by logging onto www.equifax.co.uk.
Alternatively write to Equifax Ltd, Credit File Advice Centre, PO Box 1140, Bradford, BD1 5US. Full details of an applicant’s surname, full first name and title, and addressesat which the applicant has resided during the past six years, together with the statutory charge of £2 is required.
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