MYEQUIFAX CELEBRATES TWO YEARS OF PUTTING CONSUMERS IN CONTROL OF THEIR FINANCES
www.myequifax.co.uk
London, 26th September 2005 – This month, MyEquifax, the only instant, online credit information provider, is celebrating its second birthday. Demand since its launch has been enormous, as consumers have turned to MyEquifax for help with managing their finances. And as the range of products continues to expand to include credit ratings and ID fraud alerts, the number of consumers to which MyEquifax appeals has also grown.
Neil Munroe, MyEquifax External Affairs Director comments, “MyEquifax is the only credit information service to offer consumers instant online access to their financial information, and we believe the instant access we give individuals to their credit information has been crucial in helping them see what the lender sees and take control of their finances immediately. For example, in August 2005 23% of the people MyEquifax helped had been turned down for a loan, 26% were about to apply for credit and 18% were in some stage of purchasing or refinancing a property. This illustrates the range of financial issues MyEquifax can help consumers cope with and understand.”
MyEquifax is also playing a crucial role in helping consumers protect themselves from ID fraud. As well as providing valuable advice and tips on www.myequifax.co.uk, Equifax Credit Watch, launched May 2005 gives consumers instant alerts when changes occur on their credit file. “False ID fraud has gone up 13% in 2005*” confirmed Neil Munroe. “And we already have thousands of subscribers to Equifax Credit Watch since its launch, highlighting the value of this service.
“We believe one of the key roles of MyEquifax is to help consumers manage their finances better. The resource of information on our website, accessible completely free of charge, is crucial in achieving this, as is the expertise available as part of the MyEquifax service from our Credit File Advice Centre.
“MyEquifax will continue to build on the past two successful years, bringing consumers the information and protection they need. Once a consumer has a copy of their Equifax Credit Report and their Equifax Credit Rating they have a much better idea of how lenders are seeing their financial status and they can manage their own finances better as a result. Our ongoing commitment is, therefore, to give consumers even greater empowerment with further products and services in the coming months.”
The customer feedback speaks for itself, praising both the MyEquifax products and the MyEquifax Credit File Advice Centre staff:
“Many thanks for your prompt reply, excellent customer service! You have put my mind at rest, and I shall now sleep easy at night!! Thanks again.”
“Thank you so much for your support and guidance in this matter. It was certainly enlightening on how I am perceived by creditors. Since reading the report I have also put myself back on the electoral roll. The fee was well worth it and I will be recommending Equifax to my friends. Very professional!!”
“I just wanted to comment on the helpfulness and effectiveness of your MyEquifax team. I have been dealing with a member of your staff regarding a query for about a week now and they have been helpful, courteous and a pleasure to deal with at all times. They are also very efficient.”
*Figures CIFAS August 2005
For just £14.95 consumers can obtain a copy of their Credit Rating, which includes their Credit Report, instantly, online at www.myequifax.co.uk
