Business Need

Combat Fraud

Optimise your verification and fraud prevention strategies across the customer lifecycle to protect your customers and your organisation from the risk of fraud

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Trusted verification

Because you only want to do business with genuine customers we’ve developed some of the most responsive, robust and powerful products to help you screen out fraudsters.

We understand the balance you need to strike between customer expectations, regulatory requirements and operational efficiency. Our identity verification systems can help you make complex decisions quickly and accurately. We’ll also work closely with you to ensure that our insight and expertise helps you determine the right level of identity verification and authentication for your business.

A leading Telco provider increased its pass rate from 51% to 70% thanks to Equifax Identity Verifier.

You need to make sure that the people you're doing business with are who they claim to be. The growing prevalence of online transactions is making this more difficult every day.

To address this, our solutions, such as Equifax Progressive Authentication, are helping our clients to connect accounts, people and devices that might seem unrelated. This helps to identify previous suspect behaviour and other anomalies to prevent fraud by customers who might otherwise appear to be good.

Using robust processes you can look beyond the direct evidence of fraud and make informed decisions to reduce fraud and improve your customer experience.

We can help you:

  • Determine easily, reliably and in real time that an identity exists and that the person claiming the identity is genuine. We do this by using secret questions based on combinations of data known only to the customer and Equifax
  • Automate your online identity authentication processes, removing the need for paper proofs that can be slow, costly to process and all too easily forged
  • Reduce risk and create assurance by using proprietary data to validate information provided by your potential customer
  • Integrate identity verification into your existing systems so it won't interrupt your business's workflow
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