Resources
Equifax Bank Account Verifier
Comprehensive and versatile confirmation of identity and bank account details
Tackling local authority debt: a politician's view
Equifax commissioned research among 119 UK MPs to gain an insight into politicians' perceptions of the impact of public sector debt on services in their own constituencies and what measures they felt, if any, were appropriate to addressing the issue.
Brentwood Council
Brentwood Council had previously used an externally managed service for Single Person Discount reviews. Although a lot of data was provided, the mining of the data and getting useful information to make informed decisions still fell to the Council. So they were looking for a product - and a company - that would provide a solution that would enable Brentwood to manage their SPD cases and investigation work in-house.
Luton Borough Council: Collections
Luton Borough Council had already gone through some transformational changed. This had moved it from second from bottom in the league tables of England authorities for debt collection to 150th best performer (out of 353). However they wanted to improve further and were looking for a solution that would provide superior reports to improve its collections strategy.
Luton Borough Council: Single Person Discount
We worked together to identify and reduce the number of households wrongly claiming Single Person Discount. It's the single biggest discount that the Council offers, costing approximately £7 million a year. The aim was to achieve cost savings to be reinvested into the provision of public resources.
Rochford District Council
"This is saving us money - so far approximately £70k in unidentified income we should have been getting. This means time and resources are getting reallocated to better serve our borough."
The London Borough of Lewisham
Tangible results with Equifax Public Sector Gateway. The London Borough of Lewisham has engaged Equifax to provide services which have shown the potential to save the Borough a projected £6.5m over the next three years.
Can’t pay or won’t pay
Melanie Hosker, Head of Public Sector Services talks about the burden of council tax debts on local budgets and how councils are striving to locate and identify debtors who can, but simply won’t, pay, whilst still ensuring they treat everyone fairly.
Consumer fears and factors in the fight against fraud
We wanted to understand the real attitudes of consumers towards fraud, the use of new technology for ID authentication, social media and information-sharing in relation to fraud risk. In February 2017, we commissioned YouGov to conduct an online survey around these themes and the survey was completed by more than 2,000 consumers.
Defining Vulnerability
Can a small business be ‘vulnerable’? Matt Vaughan Wilson from the Money Advice Trust, the charity that runs National Debtline, explores this intriguing question.
Financial Vulnerability
Richard Haymes is Head of Financial Difficulties at TDX Group. Here he discusses the difficulties facing vulnerable consumers – and the challenges they can pose to businesses.
Fraud in the public sector - the local government view
Mark Nicholson, Principal Consultant at Equifax, talked to Perspective about what local authorities are doing to crack down on fraud.
I’m only human after all
Yes, you could be a victim, but could you also unwittingly become a culprit? Peter Harrison, Product Leader – ID and Fraud at Equifax, discusses the human side of fraud from every angle.
Once upon a time...
Communication specialists from Media First explain what we can learn from journalists when it comes to the power of storytelling in business.
Procurement fraud in the public sector: The case for implementation of robust controls
Procurement fraud is one of the biggest areas of fraud loss for both central and local government departments. Keeping on top of procurement processes and checks can be both time-consuming and resource-intensive.
Take care
Viktoria Strandlund, Cross-Sector Marketing Manager at Equifax, talks to Perspective about how important it is for organisations to treat vulnerable customers with care – not only from a moral point of view, but also to succeed commercially.
The future of data protection
Trevor Parker, Chief Compliance Officer at Equifax, discusses the changes that will result from the new General Data Protection Regulation and what they may mean for both businesses and consumers.