|Your query||How we can help|
|Contact a Customer Care representative||Our phone number can be found in your Member Centre or any emails we’ve sent you. Or you can ask a question via our Online Helpline.|
|View frequently asked questions||Explore FAQs.|
|Learn about credit reports, credit scores and identity fraud prevention||Browse the Knowledge Centre.|
|Query information on your credit report||Please create an account for our Online Helpline, raise a dispute and we’ll investigate for you.
You’ll need to have a copy of your current Equifax credit report.
You may also send a query via post to the address below.
|Login help||Retrieve your username or reset your password with our online account assistance tool.|
|Make a complaint||Read our complaints procedure.|
|Order your credit report by post||We offer easy online access to your Equifax credit report and score.
You may also request your Equifax credit report by post.
|Contact us by post||Equifax Ltd
Customer Service Centre
PO Box 10036
|Business and Public Sector enquires||Go to our business website.|