Your statutory rights include the right to:

  • A copy of your credit report. You can apply for your statutory credit report either online or by post.
  • Dispute inaccurate information on your credit file.
  • Have errors corrected within 28 days.

Understanding your Statutory Credit Report

Equifax as a credit reference agency, collect public and credit data to produce statutory credit reports which are yours to access by right. This can be a one off credit report to give you access to information providing you with an instant credit check.


Under the Data Protection Act, Equifax is permitted by law to charge you £2 for each request you make for your Statutory Credit Report. Details on how get a credit report of this type are found below:


Order and see your £2 Statutory Credit Report on the Equifax Website

Click here to complete our registration process

Please Note: We'd like to make accessing your Statutory Credit Report as quick and easy as possible. During the registration process we'll be asking you some questions to match against our records to prove you are who you say you are. It would help us if you have some of your financial information to hand, such as your mortgage details, credit and store cards, mobile phones, leases etc.

You will not receive a posted report.


Order a paper copy of your £2 Statutory Credit Report online from Equifax

Click here to complete our online order form for your £2 Statutory Credit Report. This will be posted to your home address within seven working days.


Order a paper copy of your £2 Statutory Credit Report from Equifax

By law, you are entitled to a copy of your Statutory Credit Report by post for a fee of £2. This will be posted to your home address within seven working days.

To request your Statutory Credit Report by post, please complete the Credit Report Application Form and send it to the address below. Be sure to include your full name, address and most recent former addresses (up to six years) for file matching purposes. Please include a personal cheque made payable to Equifax Ltd.

Equifax Ltd.
Customer Service Centre
PO Box 10036
Leicester
LE3 4FS


Order a paper copy of your Non-Limited Business Report

If you are a sole trader or in a business partnership, by law, you are entitled to a copy of your Non-Limited Business Report by post for a statutory fee of £2. This will be posted to you within seven working days.

To request your Non-Limited Business Report by post, please complete the Non-Limited Business Request Form and send it to the address below. Please include a cheque made payable to Equifax Ltd.

Equifax Ltd.
Customer Service Centre
PO Box 10036
Leicester
LE3 4FS


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