Identity & Fraud

Our Fraud Prevention Capabilities

Our range of solutions help you identify exactly who you’re selling to and mitigate the challenge of fraud. Whether it’s stopping criminal fraud at the point of payment, mitigating against friendly fraud and/or recovering funds post payment, we can help you focus on making money, not losing it.

What Sets Us Apart

Trusted Real-Time Solutions

Reduce operation costs and lower fraud with comprehensive and quick digital checks.

Multi-layered Protection

There’s strength in numbers, our solutions work together to provide greater protection throughout the customer lifecycle.

Frictionless Customer Journeys

Robust identity and fraud protection with a fast and seamless experience for your customers.

AML Checks and Fraud Protection 24/7

As fraud becomes increasingly sophisticated and pervasive we can help you make more confident business decisions at every stage of the customer journey.

Onboarding

Improve customer authentication, verification and risk assessment
Simplify the customer application and verification process
Meet legal obligations and automate AML compliance checks
Reduce laborious processes and avoid human error
Access our wealth of digital and physical attributes for greater protection

Engagement

Inform decision making with real-time fraud data
Sustain or enhance customer experiences

Recovery

Reduce losses by preventing fraud at the source
Detect account takeovers, fraudulent transactions or illegal transfer attempts

There is no single solution for fraud. Threats exist at every stage of the customer journey, from discovery and acquisition to engagement and recovery.

By leveraging Equifax’s range of trusted identity and fraud solutions you can verify a consumer’s identity, assess risk, and ensure you’re satisfying your legal obligations — all without adding friction to the customer journey. We can also help you detect account takeover schemes, fraudulent transactions, illegal transfers, and more fraud that has potential to occur later on in the customer lifecycle.

Identity Verification and Fraud Prevention for the NHS

The NHS Business Services Authority could only verify patient payment and identity details via a call centre. They recognised, as well as receiving customer feedback, that these processes were unnecessarily long winded and complex for patients as well as a resource drain for the Authority.

Equifax was selected to provide automatic customer name, address and bank account information matching before the direct debit application was processed. This helped not only to speed up the process for the customer but crucially for NHS Business Services Authority ensure they were meeting their regulatory and compliance requirements while also managing fraud.

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What Can We Help You Do?

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Speak to our team and discover how our Identity and Fraud detection tools can help you.

Explore our Solutions

Dig into the detail of our Fraud solutions by browsing product sheets, case studies, white papers and more.

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