Task

Facilitate Consumer Duty Compliance

Improve your consumer duty approach and deliver better customer outcomes with insights and vulnerability tools.
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Enhance Your Approach To Consumer Duty Requirements

The FCA's Consumer Duty raises the bar for customer care—you need to prove you're delivering good outcomes across all customer interactions. But how do you demonstrate this effectively?

Our integrated solutions help you work towards these enhanced obligations. From identifying vulnerability and assessing affordability to monitoring customer outcomes, you'll have the tools to evidence fair treatment, make responsible lending decisions, and protect your customers throughout their journey.

Drive Fair Customer Outcomes With Enhanced Data Insights

From vulnerability assessments to affordability checks, our integrated tools help you understand, support, and protect your customers throughout their journey.

Our solutions combine credit data, transaction insights, and predictive analytics to help you evidence compliance. Whether you're assessing affordability, monitoring outcomes, or identifying vulnerable customers, you'll have the data to demonstrate fair treatment. 

Enhance Consumer Duty Compliance

  • Identify & support vulnerable customers
  • Monitor outcomes across the lifecycle
  • Evidence responsible lending decisions
  • Track changing customer circumstances
  • Assess affordability with confidence
  • Demonstrate fair value through data
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