We’re here to help
Our Client Support team is happy to assist you with any questions or issues you may have.
Client Support can help you:
- Understand your product data better and learn how to use it effectively.
- Quickly find the customer or business information you need with our search assistance.
- Solve any technical issues (such as login problems, report generation errors, or system outages.)
- Resolve invoice queries you may have.
Reach out to us by phone or email. We’re here to make things simple.
- Via Phone: 08000 850 650
- Via Email: hello@equifax.com
Support Hours
Our Client Support team is available Monday-Friday, 8am-6pm (excluding Bank Holidays).
For urgent technical support outside of these hours, please call us using our contact number and your ticket will be logged and triaged by our global technical support team.
Please note, only high priority issues will be investigated out of hours - all other queries will be responded to by Client Support within our support hours.