Collections and Recoveries Management: Improving debt resolution and delivering better customer outcomes

TDX Group provides a fully managed Collections and Recoveries solution that delivers a strong return on investment and fair customer outcomes. The solution uses a secure platform and Equifax data insights for scoring and segmentation to determine the optimum strategy at an account level. The service includes rigorous supply chain management, driving strong performance and competition from a best-of-market supplier panel. TDX operates at scale, managing over 4.2 million accounts and collecting over £1bn annually.