Panel Debate: Consumer Duty and Open Banking: Are you adapting to the new rulebook?

In this panel session, recorded at the Open Banking expo event 2023, we discuss how businesses have been adapting to the new Consumer Duty rulebook, what challenges lenders have had in adapting to the new rules and the role Open Banking could play. Equifax’s Mary Mileski is joined by an expert panel to discuss the challenge of creating good consumer outcomes and why this is important to lenders.