White Paper

A New Era for Risk – the Move Toward 'Customer Risk Experience'

White Paper

A New Era for Risk – the Move Toward 'Customer Risk Experience'

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Our research into the risk function of the future has identified a strong and accelerated drive to consider risk management as one of the key enablers of a great customer experience. We have termed this evolution 'customer risk experience (CRX)'.

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A New Era for Risk – the Move Toward 'Customer Risk Experience'