Verify Customer Information

Say yes with confidence. We help reduce friction, uncertainty or compromise across your identity processes.
Onboard more good customers and make better decisions quickly

Part of a wider suite of products that cover Identity, Fraud, and Financial Crime, our customer verification products are a complementary collection of cloud-based tools that help you establish a genuine identity with a high degree of confidence, and meet industry and regulatory standards.

Our fully customisable tools give you access to unrivalled data insights and robust processes built with over 30 years of cross-sector experience. You can configure your identity process with one or multiple products depending on your requirements, industry, or risk appetite. The more verification methods used, the greater trust you can place in the outcome. Plus, they can integrate seamlessly into your existing systems.

What this means for you - you can onboard more good customers and make better decisions quickly, as we efficiently verify their identity. User experience improves, fraud and financial crime controls increase, and exposure to unnecessary risk decreases. 

We help businesses say yes with confidence.


How we help

Verify your customer
Make informed decisions quicker, comply with regulation, by ensuring your customers are genuine.
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Authenticate your customer
Better protect your business from unnecessary risk by ensuring your customers are providing accurate information. 
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Minimise digital risk
Reduce your exposure to digital risk by authenticating email accounts and devices. 
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Comprehensive, convenient, and competitive. Our exhaustive toolset helps satisfy your identity requirements across multiple use cases and user journeys. All our Verify Customer Information products work together, so you can configure your perfect identity journey with one or many. 
Manage risk. Stay ahead of the increasingly sophisticated methods for exploiting digital data with our responsive and market-leading identity verification methods. Choose a single product or add more to build a greater identity confidence and minimise risk depending on your requirements, sector, or risk appetite.
Improve customer experiences. Easily integrate the various products into your existing customer journey via API integration or use our customisable web interface. Accessible anywhere through the cloud using the latest security standards. 
Featured Products and Solutions
Know Your Customer
Reduce financial risk and help fulfil Know Your Customer (KYC) and Anti-Money Laundering (AML) legal requirements effectively and seamlessly.
Digital Trust
Identify risky devices by revealing hidden connections, suspicious accounts and fraud ring associations before they damage your business.
Equifax Bank Account Verifier
Efficiently verify your customers' identity and match bank account details electronically.
Knowledge Based Authentication
Reduce risk, onboarding time, and further authenticate genuine customers by questioning their knowledge on personal information.
Biometric Document Verification
Reduce manual processing and risk with highly reliable, real-time document and facial recognition through customers’ smartphone or web cameras.
Email Risk
Examines email address validity, history and risk threat to ensure your customers are authentic.

Need More Information?

Get more information about our business and government services, or learn how your organisation can partner with Equifax.

The personal data that you provide via this form will be processed in order to deal with your enquiry and for marketing purposes unless you have opted-out of receiving marketing communications. As a result of this processing, your personal data may be transferred to countries outside of the UK and European Economic Area (EEA). Please see the Equifax Credit Reference and Related Services Privacy Notice for more information about how we will process your personal data.

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