Product
Tariff Connect
Help customers get on to social tariffs quickly, efficiently and securely through Open Banking
Product Overview
Equifax Tariff Connect simplifies customer onboarding for social tariffs and payment holidays. It allows businesses to quickly assess customer eligibility using simple rules and connections to open banking.
This process reduces application wait times from weeks to minutes and cuts costs operationally. Businesses can also regularly check eligibility to ensure support goes to those who need it most and allow further take up of Social Tariffs where needed.
How It’s Used
Seamless Consumer Journey
Equifax Tariff Connect uses smart digital journeys and open banking to make it easier for consumers to apply for social tariffs and get on to the right tariff quicker, leading to smoother consumer interactions.
Facilitating Compliance And Minimising Risk
Help meet regulatory recommendations and make it easier for those that need to adopt Social Tariff and support your consumers to access the right products.
Streamlining Operations
The need for manual intervention in authorising customer eligibility is greatly
reduced, leaving the operations staff to focus on other strategic work.
Connect Those In Need To Essential Services Quickly
Digitally assess the eligibility for social tariffs based on easily-configured rules, a simple user interface and open banking technology, leading to better customer experience and operational efficiency.
By allowing struggling families to share their current financial situation with you, through open banking methods, cut down on the emotional toll of finding and sending through lengthy paperwork.
Key Benefits
Support Those That Need It
Reduce your application times, abandonment rates and improve acceptance rates.
Reduce Operational Overhead
Increase consumers served and streamline workflows with greater efficiency.
Speed Of Deployment
The solution can be deployed in weeks resulting in immediate uplift.
Related Resources
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Speak to us about how we can help you better serve customers in need and streamline the customer journey.
Learn more about Tariff Connect
Understand how Tariff Connect can plug into your existing social tariff onboarding journey.