• Brochure
Product

Automated Collections Intelligence

Helping organisations maximise collection rates, optimise the use of operational resources and treat individuals fairly
Contact Us

Product Overview

In today’s fast-paced financial landscape, organisations face significant challenges in maximising collection rates, optimising the use of operational resources and treating individuals fairly. To overcome these challenges the use of comprehensive, detailed, accurate and current information is key, and this is where the Equifax Automated Collections Intelligence suite of products comes in.

How It’s Used

Trace Segmentation
Provides an easy way for Equifax customers to interpret the Locate output to maximise the value of the data presented.
Financial Vulnerability Indication
Identify customers in Financial Difficulty so you can deliver the most appropriate contact strategy.
Litigation Assessment
Identify the collections cases most likely to pay or to be enforced.
Locate residential status
A customer reconnection solution designed to give a clear indication of the likelihood of a consumer being resident at an address - that address either supplied by Equifax Clients or identified as a trace address provided by Locate itself.
Combined with the PrinSix platform
These services have been combined with the PrinSix digital orchestration platform to offer easier access, improved response times and high levels of availability.
Contact refresh
Append previously provided email addresses, landline and mobile telephone numbers.

Automated Collections Intelligence

Tracking individuals is crucial for successful collections and recoveries. Knowing if your debtor still lives at their last known address helps confirm if they have moved or if they are deceased. This reduces unnecessary tracing costs and allows you to start collection efforts sooner. It also helps avoid distressing the debtor and damaging your reputation.

Protect Your Reputation

Access the full suite of services
Self-service access to the full suite of offerings via Equifax secure services.
Intelligent Data Segmentation
Profile and segment debtors and other absconders with Locate Segmentation.
Financial Vulnerability Indication
Identify customers in Financial Difficulty and define an optimal contact strategy.
Litigation Index
Prioritise consumers that have a 'cleaner' credit history to maximise responses.
Contact Detail Verification
Keep customer contacts updated and verified with Contact Refresh.

Related Resources

Video
Video
How Can Collections Teams Prepare for Arrears Driven by Higher Interest Rates
Video
Video
Propensity to Pay Debt Services Case Study: An interview with Luton Borough Council
Video
Video
Propensity to Pay Case Study video
Video
Video
The importance of identifying vulnerable customers - panel debate
Video Video Video Video Video
View All Resources (8)

Related Products

Collect 360™
Empower customers and reshape debt resolution with our dynamic, data-driven digital debt management solution
Learn More
Open Banking Income and Expenditure Assessments
Accurate, online income and expenditure assessments for digitally enabled lending and collections journeys
Learn More
The selected content is not a valid asset type.
The selected content is not a valid asset type.
Anchor Text

Contact Us

Connect with our sales team and discover how this product can meet your business needs.

The personal data that you provide via this form will be processed in order to deal with your enquiry and for marketing purposes unless you have opted-out of receiving marketing communications. As a result of this processing, your personal data may be transferred to countries outside of the UK and European Economic Area (EEA). Please see the Equifax Credit Reference and Related Services Privacy Notice for more information about how we will process your personal data.

To access your Personal Credit Report, visit https://www.equifax.co.uk

To query your Personal Credit Report or get help, visit https://help.equifax.co.uk/EquifaxOnlineHelp/s/

To access your business credit report, download our Business Report form and return your completed form to us via post or email using the information provided on the form.

Send an email to our customer service team via hello@equifax.com and we'll get in touch with you directly.

Contact Us

Talk to our experts about how we can help you automate your collections processes while treating customers fairly.

Contact Us

Learn more about Automated Collections

Get the details about how we can help you optimise and automate your collections processes.
View PDF