Product Overview

Enhance decision making processes with a unified view of relevant and current consumer information while providing improved lending experiences. Use our data to develop detailed profiles of your customers to make the right lending decisions, reduce risk and increase profitability for your business.

Access to consumer data allows you to make real-time decisions, offer the best terms and provide customers with the fast lending process they expect. 

Strengthen Account Management

Equifax Consumer Credit Reports provide insights across the consumer lifecycle to enable you to make better lending decisions and develop better relationships with customers. Consumer’s financial situations can change rapidly so access to the most up-to-date information will enable you to provide customers with a more personalised experience. Enable more proactive account management by understanding consumer’s financial history, predict their future and identify hidden risks and opportunities.

Increase Revenue

A better understanding of consumer’s financial status allows for a more streamlined customer acquisition process and an ability to acquire the right customers for your business. A better lending process lowers customer acquisition costs, leading to a boost in revenue. Knowing more about your customers enables better relationships and provides opportunities for cross and up-selling, leading to repeat business and increased revenue.

Key Stats

55 million
pieces of consumer identity data
400 million
physical address data
32 billion
consumer interactions collected each year

Better Lending Decisions to Reduce Risk and Maximise Growth

You need access to the right information at the right time so you can make the right decision for each customer. We are continuously innovating to strengthen data quality and match rates, allowing you to make fast, effective decisions that contribute to overall profitability. Our Consumer Credit Reports provide a unified view of your customers data to support your business’ needs and create the right outcome for your customers. 

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The personal data that you provide via this form will be processed in order to deal with your enquiry and for marketing purposes unless you have opted-out of receiving marketing communications. As a result of this processing, your personal data may be transferred to countries outside of the UK and European Economic Area (EEA). Please see the Equifax Credit Reference and Related Services Privacy Notice for more information about how we will process your personal data.

To access your Personal Credit Report, visit https://www.equifax.co.uk

To query your Personal Credit Report or get help, visit https://help.equifax.co.uk/EquifaxOnlineHelp/s/

To access your business credit report, download our Business Report form and return your completed form to us via post or email using the information provided on the form.

Send an email to our customer service team via hello@equifax.com and we'll get in touch with you directly.

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Discover how Equifax can help you make more of the right decisions and improve your customer lending experience.