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Know Your Customer

The real cost of non compliance goes beyond financial loss. Let us help you say 'yes' with confidence
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Product Overview

Our Identity portfolio empowers you to conduct thorough, near-real time identity checks without complicating the user experience and meeting industry and regulatory standards.

With over three decades of cross-sector expertise and unparalleled data access, our flexible verification products seamlessly integrate into your existing processes. Our cloud-based tools enhance fraud protection, streamline credit decisions, and elevate user experience, helping you maintain a competitive edge.

How It’s Used

Access world-class data at your fingertips
Onboard more good customers and make better decisions as we efficiently verify their data. User experience improves, fraud and financial crime controls increase, and exposure to unnecessary risk decreases.
Customise and integrate our platform into current systems
Select the best product or combination of tools for your needs. The more verification methods used, the greater trust you can place in the outcome. And priced by usage, you only pay and get what you really need.
Easy integration for improved customer experience
Customise the aesthetics, parameters and integrate seamlessly into your existing systems via API integration or use our customisable web interface.
Improve efficiencies in a single contract
With a single supplier arrangement, we can help provide greater value and efficiencies, reducing the time, effort and cost of integrating and managing multiple vendors and contracts.

Key Stats

Over $1.5bn
Is spent annually on AML and KYC services¹
74%
of FS business agree automate processes improve customer experience²
62%
of Customers are confident in digital identifcation³

Know Your Customer

Equifax can help you perform rigorous identity checks in near real-time without adding any complexity to the user experience. So you can get to Know Your Customers with confidence, and meet industry and regulatory standards.

Identity verification looks beyond the direct evidence of fraud or misrepresentation to connect accounts, people and devices that might seem unrelated. This helps you spot suspicious behaviour or anomalies and prevent fraud from sources that otherwise appear genuine.

Identity Checking in Near Real-Time

Know Your Customer verifies a customer’s identity in near real-time using name and address matching and personal attributes. This reduces your exposure to risk and improves your overall customer experience, whilst supporting adherance to KYC and AML requirements.
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Contact Us

Connect with our sales team and discover how this product can meet your business needs.

The personal data that you provide via this form will be processed in order to deal with your enquiry and for marketing purposes unless you have opted-out of receiving marketing communications. As a result of this processing, your personal data may be transferred to countries outside of the UK and European Economic Area (EEA). Please see the Equifax Credit Reference and Related Services Privacy Notice for more information about how we will process your personal data.

To access your Personal Credit Report, visit https://www.equifax.co.uk

To query your Personal Credit Report or get help, visit https://help.equifax.co.uk/EquifaxOnlineHelp/s/

To access your business credit report, download our Business Report form and return your completed form to us via post or email using the information provided on the form.

Send an email to our customer service team via hello@equifax.com and we'll get in touch with you directly.

Contact Us

Talk to us about how we can support your business with accurate, near real time Know Your Customer checks.
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Learn More About our Identity Solutions

See how Equifax's comprehensive services are designed to your support your identity requirements across multiple use cases.
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