Optimise Debt Outcomes

Through our depth and breadth of data assets, we can provide unique insight into a customer’s propensity and ability to pay, as well as their post-default payment behaviour. This enables informed treatment paths to be designed and deployed throughout the arrears journey, optimising outcomes as well as being able to more effectively manage resource and costs.

Through TDX Group, an Equifax company, we have specialised in providing managed service solutions across the debt lifecycle for over 20 years. Utilising Equifax data insight, practitioner expertise and its unique intermediary position in the market, TDX Group delivers better outcomes for creditors and their customers whilst reducing internal overheads. Operating across both public and private sector enables significant economies of scale as well as cross-market insight and learnings to drive continuous improvement.

We can help you:

• Understand and segment your arrears portfolio to deliver more targeted and effective treatment paths.
• Empower your customers to engage with you in collections through our mobile optimised white-label digital collections solution. Our wealth of data insights align each customer circumstance to an appropriate, configurable, engagement strategy.
• Optimise Debt Collection Agency usage; through our panel management service, data and analytics driven segmented treatment paths executed through a curated panel of suppliers engage customers in the most appropriate way to deliver better outcomes.
• Maximise your returns through debt sale; our brokerage service utilises the right data, processes and oversight to ensure debt portfolios are sold at the right time, for the right price and to the right purchaser.
• Reduce internal overheads of insolvency management; our independent personal insolvency management service improves financial returns whilst ensuring sustainability and fair customer treatment.