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Expert analysis identifies the use of credit reference intelligence for successful collections strategies

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London, November 2011 - Leading consumer credit data and analytics expert, Equifax, has published a new White Paper, addressing many of the issues collections professionals are currently facing. The Equifax Collections White Paper is available to download from

“Rising debt, higher living costs and economic uncertainty mean the number of ‘can’t pays’ is growing” explained Barnaby Tompkins, Business Development Manager, Equifax Debtor Management Solutions. “Regulatory pressures are also adding to the challenges facing collections and recoveries professionals who are expected to recover outstanding debts whilst reducing costs. Our new Collections White Paper looks at these challenges and highlights the power of credit reference data in understanding debtors in order to create more effective collections and recoveries strategies.”

The Equifax Collections White Paper identifies four key steps to implementing a successful collections strategy using credit reference data:

  1. Location
  2. Scoring
  3. Segmentation
  4. Implementation

In particular, the Equifax Collections White Paper outlines how credit reference data offers collections professionals a new level of information to help them locate and understand debtors.

“By harnessing the power of credit reference data and using the tools available through products such as Equifax Locate and our data scoring abilities, collections professionals can focus on the cases that are going to pay, reducing time wasted chasing won’t pays”, concluded Barnaby Tompkins. “As the consumer credit industry faces intense challenges, it’s clear that credit reference data offers the level of intelligence, segmentation and scoring tools that collections professionals need to create effective recovery strategies.”


For further press information please contact: Wendy Harrison, Jenny Thorneywork or Clare Watson at HSL on 020 8977 9132 / Fax: 020 8977 5200 or Email:

About Equifax

Equifax is a global leader in consumer and commercial information solutions, providing businesses of all sizes and consumers with information they can trust. We organize and assimilate data on more than 500 million consumers and 81 million businesses worldwide, and use advanced analytics and proprietary technology to create and deliver customized insights that enrich both the performance of businesses and the lives of consumers.

Headquartered in Atlanta, Equifax operates in four continents and 15 countries, is a member of Standard & Poor’s (S&P) 500® Index. Its common stock is traded on the New York Stock Exchange under the symbol EFX. For more information, please visit