Press Releases



Equifax provides insight into consumer credit card debt

London, 12th October 2011 - Leading instant online credit information provider, Equifax, is providing an insight into the current state of consumer credit card debt.

"We conducted research earlier this year amongst customers of our credit report services", explained Neil Munroe, External Affairs Director, Equifax. "Of the 2,380 respondents to the survey, 91% said they use credit cards with 30% of those having two and over 20% having three."

"What was particularly interesting was that nearly a quarter (24.6%) had a current outstanding balance of between £1,000 and £5,000 and nearly 30% said they pay off less than 25% of the balance or the minimum payment each month. And when we asked how long they envisaged it would take them to clear their credit card debt, over 1 in 5 said more than a year."

"With nearly two thirds (63.1%) saying they use their credit cards for everyday living expenses, this does seem to suggest that credit card debt plays a fundamental role in day to day family finances."

The Equifax research looked at credit card usage around the UK. Whilst the regional variances aren’t particularly great they do illustrate the considerable dependency on some form of credit for many UK households.

Regionally consumers in Wales rely the most on their credit cards for fuel payments at 68.2%. Perhaps not surprisingly, Londoners use their credit cards the least across the UK for fuel payments - at 43.4% - probably because they are less reliant on their cars in the City. However, it is Southerners (Londoners and those in the South East) who make the most use of their credit cards for everyday living expenses at 67% and 69% respectively.



  London North East North West South East South West East Anglia Midlands Scotland Wales
Everyday living expenses 67.6% 64% 56.7% 69.8% 63.2% 61.8% 60.5% 55.8% 60.6%
Petrol/Diesel 43.4% 61.8% 61.9% 64.1% 65.4% 58.2% 62.2% 49.1% 68.2%
Utility Bills 10% 4.3% 8.1% 7.3% 8.8% 4.5% 5.6% 3.7% 3%


"With inflation continuing to rise, it’s not surprising that many families need to resort to using their credit cards for more and more living expenses", continued Neil Munroe. "But we believe this does highlight just how important it is to keep on top of credit commitments overall."

"However, we recommend people should not use credit cards for long term financing due to the high interest rates that can be incurred. And if a person does decide to take out a credit card with an interest free period, they should make sure the debt taken on during that period is manageable, as it can easily spiral out of control. This is especially true if it has a balance transfer offer too, as the rate of interest could be higher after the free term than the previous credit card," concludes Munroe.

To easily access your Equifax Credit Report simply log onto where it is designed to help individuals understand their credit file. It also includes expert tips and advice to help consumers take the right steps to manage their finances and navigate through life’s challenges. If the customer does not cancel before the end of the 30 Day Free Trial, the service will continue at £6.99 per month, giving them unlimited online access to their credit information and weekly alerts on any changes to their credit file. It also includes an online dispute facility to help them correct any errors on their credit file simply and quickly.


Equifax researched 2,380 members of its Personal Solutions services, January 2011

For further comment from Neil Munroe, please contact the Equifax Press Office: Louise Fowler, Clare Watson or Wendy Harrison at HSL on 0208 977 912.


About Equifax

Equifax is a global leader in consumer and commercial information solutions, providing businesses of all sizes and consumers with information they can trust. We organize and assimilate data on more than 500 million consumers and 81 million businesses worldwide, and use advanced analytics and proprietary technology to create and deliver customized insights that enrich both the performance of businesses and the lives of consumers.

Headquartered in Atlanta, Equifax operates in four continents and 15 countries, is a member of Standard & Poor’s (S&P) 500® Index. Its common stock is traded on the New York Stock Exchange under the symbol EFX. For more information, please visit