Know Your Customer

Reduce financial risk and help fulfil Know Your Customer (KYC) and Anti-Money Laundering (AML) legal requirements effectively and seamlessly.

Product Overview

As part of our Identity portfolio, we can help you perform rigorous identity checks in near real time without adding complexity to the user experience so you can get to Know Your Customers with confidence, and meet industry and regulatory standards.

Fully flexible and backed up with over 30 years of cross-sector experience and unrivalled data access, you can configure one or more verification products to your exact risk or industry requirements to integrate or replace current processes. We have designed our range of complementary cloud-based tools to help you maintain or raise your competitive edge in the ever-demanding market. Improving your users’ experience as well as your fraud and financial crime protection, while allowing you to make quick, assured credit decisions.

We help businesses say yes with confidence.
How It Works

  • Verify your customers with a range of sophisticated methods.
  • Reduce risk and improve customer experience.
  • Improve, increase and speed up customer sign up.


Key Benefits

Say yes confidently with world-class data at your fingertips
Onboard more good customers and make better credit decisions quickly as we efficiently verify their data. User experience improves, fraud and financial crime controls increase, and exposure to unnecessary risk decreases.
Competitive, fully customisable & off the shelf packages
Select the best product or combination of tools for your needs. The more verification methods used, the greater trust you can place in the outcome. And priced by usage, you only pay and get what you really need.
Easy integration for improved customer experience
Customise the aesthetics, parameters and integrate seamlessly into your existing systems via API integration or use our customisable web interface.
Improve efficiencies in a single contract
With a single supplier arrangement, we can help provide greater value and efficiencies, reducing the time, effort and cost of integrating and managing multiple vendors and contracts.
Related Products and Solutions
Knowledge Based Authentication
Reduce risk, onboarding time, and further authenticate genuine customers by questioning their knowledge on personal information.
Equifax Bank Account Verifier
Efficiently verify your customers' identity and match bank account details electronically.
AML Profile
Helping you streamline your AML processes

Need More Information?

Get more information about our business and government services, or learn how your organisation can partner with Equifax.

The personal data that you provide via this form will be processed in order to deal with your enquiry and for marketing purposes unless you have opted-out of receiving marketing communications. As a result of this processing, your personal data may be transferred to countries outside of the UK and European Economic Area (EEA). Please see the Equifax Credit Reference and Related Services Privacy Notice for more information about how we will process your personal data.

To access your Personal Credit Report, visit

To query your Personal Credit Report or get help, visit

To access your business credit report, download our Business Report form and return your completed form to us via post or email using the information provided on the form.

Send an email to our customer service team via and we'll get in touch with you directly.