The changing colours of chargebacks


Last Month VISA changed its rules surrounding chargebacks and set up new workflows, which could potentially impact Equifax customers involved in e-commerce trading. It is estimated that by 2020, chargeback losses will surpass $31 billion (according to the Nilsen Report on credit card fraud) and the new Visa Claims Resolution rules, which began 15th April, is an attempt by Visa to simplify the process of disputing a charge.

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